1. Returns
We appreciate your purchase of digital goods from our site. As these products are intangible and delivered electronically, our return policy is designed to ensure a fair and transparent process.
1.1 Eligibility for Returns
Digital goods are eligible for return under the following conditions:
- The product was not as described on our website.
- Technical issues prevent you from accessing or downloading the product.
- You accidentally purchased the same product more than once.
1.2 Return Timeline
To be eligible for a return, you must initiate the process within 7 days of the purchase date. After 7 days, unfortunately, we cannot offer you a refund or exchange.
1.3 Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 10 working days.
2. Refunds
Refunds will be issued under the following circumstances:
- Non-receipt of the digital product after purchase.
- Technical issues preventing access to the product, which cannot be resolved within a reasonable time.
2.1 Refund Timeline
Refunds will be processed within 7 to 10 working days of the approval.
3. Contact Information
If you have any questions or concerns regarding our Return and Refund Policy, please contact us at [your contact email].
Thank you for choosing our digital goods. We strive to provide you with quality products and excellent service.